Rising Fire Business Policy
Rising Fire has a 48-hour cancellation policy. Private Sessions cancelled with less than 48 hours’ notice may be subject to a cancellation fee of $100. This policy applies to all practitioners and session types (not including complimentary services).
Rising Fire has a full payment “no-show” policy. Clients who are 15+ minutes late will be assumed a “no-show” and charged full price of the session.
We understand that life happens, and things come up. It is at the discretion of the practitioner to work with you if you are more than 15 minutes late for your session.
If you are running late, please contact the practitioner directly or the Rising Fire office. Acceptable communication forms are texting, calling, or emailing. Rising Fire’s contact information is 503-288-5175, (best option if you are running late), or email us at [email protected]. You can also find us on Signal, Rising Fire Shamanism. We will do our best to accommodate you.
Full payment is due at the time you schedule your private session. When registering for a class or workshop, payment is due prior to your participation.
Refunds for non-attended classes or workshops must be requested within 30 days of the date of the class or workshop and will be applied to the original purchase method. Non-refundable deposits or payments will not be refunded.
Package Expiration Dates
- 6+ Session Packages will expire six months of date of purchase.
- 12+ Session Packages will expire twelve months of date of purchase.
If you do not use all the sessions in your package, you may request a pro-rated refund within 30 days of package expiration. Refunds are not available for packages purchased a year or more prior to the date of the refund request.
Rising Fire enforces a Fragrance and Chemical Free Policy.
Please review the following list of products that are prohibited at all locations and any event hosted by Rising Fire:
- Body fragrances (colognes, perfumes, body sprays, scented deodorants)
- Scented fabric care (detergents, fabric softeners, or linen sprays)
- Scented skin care lotions and creams (body, foot, hand, or facial)
- Scented hair care (shampoos, conditioners, sprays, mousse, and gels)
- Essential Oils*
If you come for a class or session with any of the listed products on yourself or clothing, we reserve the right to ask you to leave the premises.
Preapproved essential oils are:
Blue Tansey * Breathe * Cedarwood * Deep Blue * Digest Zen * Frankincense * Ginger * Holy Basil * Lavender * Lemon* Lemongrass * Lime * Marjoram * Melaleuca (Tea Tree) * OnGuard * Peppermint * Rosemary * Sandalwood (Hawaiian & Indian) * Spearmint * Sweetgrass * Tangerine * Thyme * Vetiver * Wild Orange * Yarrow Palm *
Rising Fire’s Practitioners, Teachers and Client Management System, vCita, including the vCita Client Portal, adhere to Health Insurance Portability and Accountability Act aka “HIPPA” privacy requirements as it relates to client information and communication about client and between client/Practitioner/Teacher.
We will respond to client or student questions, inquires, and messages, etc., within 24-48 hours of receipt.
Please feel free to contact us with any questions regarding Rising Fire Shamanisms Business Policies. Thank you in advance for your understanding and cooperation.